Studio Policies 

        Jillian's School of Dance is a 10 month school year from September through June (Summer Camps and Classes are optional).  Students may register for lessons any time prior to January 1st. All dance families must complete their Registration Online with agreeing to our Dance Studio Policies. The dance studio is not liable for any injury of any guest or student while inside dance studio rooms or waiting areas. Please contact our staff before registering if you do not understand any of the following.
 
The dance studio software is set up to bill monthly and not hourly.  Dance Tuition remains the same regardless if there is an Average (4 week), Long (5 week.) or Shorter (3 week) month during holidays.  Some students may have a couple additional dance days throughout the dance year, and June you will have less. Tuition remains the same.  
 
Payments and Returned Fees 

• Monthly Dance Tuition payments are due on the 1st day of the Month (unless active Auto-Pay Option).
• Account Statements will be emailed prior to the month due and to any account Past Due.
• All dance accounts are required to maintain a valid Credit Card or Checking (ACH) from initial Online Registration throughout active dance participation. Any update or changes may be done through your individual and secure Parent Portal. It is the responsibility of account holders (not dance studio) to update or make changes to their payment options. No refunds are given for any Late Payment due to non-compliance
• Auto Payment Option - payment will be automatically deducted from payment option on the 4th day of each month. 
• Electronic Payment Options - (VISA, MATERCARD, Checking (ACH) - may be process manually through your Parent Portal or at the dance studio.
•  Paper Check or Cash) -  at studio only.
• $10.00 Late Fee is charged to student accounts not paid in full by the 7th day of each month.
• If dance tuition has not been received by the 15th of the month, that individual dance account will be automatically In-Activated by the dance software and NO DANCE INSTRUCTION will be permitted to that student until paid balance.
•  $10.00 Fee will be accessed for any Credit Card payment not honored by your payment institution.
•  $25.00 Fee will be accessed for any Checking (ACH ) payment Returned or Non-Sufficient Fund by your bank institution.

           
Refunds

• Withdrawing from dance class must be processed by the dance studio and cannot be completed through a Parent Portal. Notification of withdrawal requires written or email notice, to the dance studio, by parent of guardian prior to the beginning of the month you will no longer be taking dance class.
• No Tuition Refund or Stop Payment will be given after the 1st day of the month a student is no longer taking dance class and no written notification has been received.
• No Costume Refunds are given after December 15th.
• No Recital Fee Refund given after processed in April.
• No Refund for Recital Pictures or DVD's once ordered. The studio will hold past recital Pictures or DVD's for 12 months only. After this time, and multiple attempts to remind customers, such pictures or videos will be discarded. If wanting another copy after that time clients must re-order at full price.

 
 Contact Information

• From date of Registration you must provide and maintain a valid E-mail address along with accurate Cell Phone number. Our dance software will utilize both E-mail and Text to provide our dance families necessary information of important dates, upcoming events, Monthly Statements, studio closures, etc... If you do not keep your E-mail and Cell Phone information up to date it is your responsibility to obtain copies of all necessary information at the dance studio.

 
 Entering the Studio and Waiting for Your Child

• No Entering the Dance Studio during classes!  This includes students waiting for their next dance class.  
• The large wait room with TV monitors is once again open. We enjoy and encourage your presence during classes. 
• If you wish to video tape your child during dance class, please arrange with the dance instructor at least 24 hours prior. 
• If you wish to speak with your dance instructor, do so before or after class or email them to schedule a convenient time to meet.
• All children must be picked up directly after each class. We are not liable for any students waiting outside dance studios before or after class.      
• No Smoking, Obscene Gestures, Bullying, or Foul Language will be tolerated in the dance studio or when waiting on the upstairs balcony.​ 

 
Family Accounts

• 2.5% monthly tuition discount is applied to each dancer in a family account.
• To Be Considered a Family Account, all members of the Family Account must live within the same address, have the same parent or guardian, and monthly payments made by one parent for all dancers in that family account. 

 
Attendance

• We do not pro-rate tuition due to Absences, Bad Weather, or National Holidays!  It is important for the improvement of your child and fellow classmates that all students attend each and every dance class. 
• If you do not notify the Studio and miss more than two consecutive classes, the studio may assume you are no longer coming to class and may replace your spot with another student and no tuition refund shall be given.
• Beginning the month of MARCH is a very intensive time of the year for students and teachers as they prepare, practice, and fine tune their recital dances.  When a student misses class during this time it inhibits the ability of that student and fellow classmates to learn their recital routines adequately.  Therefore, we strictly enforce the following rule:  Any student missing more than two classes beginning March 1st thru recital will not be allowed to participate in the year-end recital and no refund of costumes or recital fee will be given.

 
Snow or Bad Weather
 The Studio will not necessarily close for snow days, regardless if area schools are closed.  Many times roads have been cleared and safe by the start of afternoon and evening dance classes.  A decision to close the studio is made by 2pm week days and 7am weekends. The studio will send out emails to those classes and leave a recorded message on the studio phone. We cannot personally call everybody so it is your responsibility to call (719) 499-3225 or check your emails.
 
Monthly Information and Newsletters
We do our best to email all families important information regarding upcoming events and Monthly Newsletters.  However, always check the studio website on a regular basis for any new postings. – www.jilliansdance.com/studio-information

Class Rules (Dancing will not be allowed if any of the following rules are not followed)

• ​There is a drinking faucet in the kitchen at the dance studio. No soft drinks, food, or gum chewing inside the Studio (except during holiday dance parties).
• Appropriate dance attire must be worn during dance classes (See Dress Code).  (It is the Students\ and Parents responsibility to make certain they have all appropriate shoes and clothes for each of their dance classes).  
• Those not coming to class dress appropriately will be given two verbal warnings.  After the 2nd warning, dance teachers are instructed not to allow that student participation in their dance class until proper attire is obtained.
• ALL CELL PHONES ARE TO BE TURNED OFF DURING CLASS!!!
• DO NOT WEAR ANY DANCE SHOES OUTSIDE THE STUDIO.
• No Persons except designated dance instructors and students are allowed in the studio during classes.
• Parents / Guests / Students must wait in the parents viewing room, outside or must pick up their children promptly after each designated class time.
• No smoking in any studio rooms or on upstairs balcony.
• No negative or obscene language will be tolerated in any studio rooms or on upstairs balcony. 
• Student’s Name should be placed on all dance wear brought into the studio.